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KRVE CUSTOMER CARE

Shipping policy.

Everything you need to know about order processing, dispatch, delivery and tracking for KRVE purchases.

Order processing

Orders are prepared after confirmation. Processing times can vary depending on product availability and the order placed.

Delivery

Delivery timing depends on the destination and the shipping service selected or assigned to the order.

Shipping charges

Any applicable shipping charges are displayed during checkout before the order is completed.

Tracking

Once an order is dispatched, available tracking information can be used to follow the shipment through the carrier.

Delayed delivery

Delivery dates can be affected by carrier delays, weather, holidays, address issues or other circumstances outside the store's direct control.

Incorrect address

Please check your delivery address carefully before completing checkout. Contact customer care as soon as possible if an address needs attention.

Final delivery times, charges and carrier conditions should be connected to the actual KRVE/Shopify checkout and fulfillment configuration before launch.